Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer based in Wuyi County, Zhejiang. We have independent R&D teams, production workshops and complete quality inspection systems. Video factory tours and on-site visits are warmly welcomed.

Our 5,000-square-meter production base can produce up to 10,000 sets of outdoor furniture monthly, guaranteeing on-time delivery for bulk orders.

Yes. We provide one-stop customized services including logo silk printing, personalized packaging and product structure modification. Please offer your design drawings in AI or PDF format.

The MOQ for standard products is 50 to 100 sets. We support small trial orders for new clients to help you explore local markets.

In-stock samples can be delivered within 3 working days. Custom samples take scheduled days. Sample fees will be fully refunded once your bulk order reaches the required quantity.

Our products comply with mainstream international standards and are certified with CE, RoHS, FCC, ISO9001 and more, facilitating smooth customs clearance worldwide.

We implement four strict quality inspection procedures: incoming raw material inspection, in-process random inspection, full inspection before packaging, and final random inspection before shipment.

We accept T/T and L/C. The standard payment term is 30% deposit in advance and 70% balance against copy of Bill of Lading.

After deposit confirmation and sample approval, standard orders take 30 to 45 days. The exact time depends on order quantity and production schedule.

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